Class is Live
Agile Coaching Residency (July 2025)
July
2025
Costs
$50.00 USD
Taught by
Morgan Denner
Starts
Jul 1, 2025
Ends
Sep 29, 2025
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Key Audiences
UX Design
UX Research
Product Owner
Product Manager
Project Manager
Summary
Product Operations, AKA, "How to Build a Work Process for UX and Dev Teams" is the centerpiece of any thriving Agile product team.
It's one thing to do the UX and development work. It's much more complex to enable the work as a whole on a team. The process is significant and can face a lot of barriers. People don't understand UX, they don't know how to speak the language of UX, and they may not believe in using its methods for building.
How does one navigate this on a team as an Agile product owner or product manager or UX'er?
To do this successfully, one must:
Navigating "product politics" on other teams
Agile coach
Evangelize UX practices to the business
Build UX processes on existing product teams
Work and negotiate with other teams
To be able to drive change or create new processes that are user-centered takes time and energy. "Product Operations" is an area that's not well known, it's niche, but is very important.
Product Operations covers the following areas:
How to help teams become more Agile
How to help the team become the best performing team possible
How to build processes of work delivery on teams
How to build standard ways of working
How to best drive communication efforts on the team
This class is an intensive deep dive into product operations. Learn how to build a process for user-centered design on any Agile team in the world through the rigorous methods taught in the tech industry today.
This is a 4 week class, with lectures and working sessions each week.
Why Take This Class?
Behind every great agile team is self-organized teamwork. Teams that own their own direction together move forward together. They work across functions. They define the path that makes sense. Agile teams build in incremental chunks, and release often.
This is very different from how school teaches us to operate. Students can't master Agile practices in a classroom. Everyone goes through a big mindset change when learning it for the first time. In Tech Fleet, we build a culture of the agile philosophies. Everything we do follows the Agile Manifesto. We teach apprenticeship training teams how to build maturity in agile practices. We want them to showcase their agile skills in the world. Agile coaches are the heart of agile training on any team in the world.
In the Agile Coaching Residency, students train in Agile Coaching through experiential learning. The summer residency cohort will last 12 weeks. There will be 4 weeks of training and 8 weeks of practicing coaching out in the Tech Fleet community. Agile Coach residents train under experts to learn coaching and facilitation skills. They work in pairs to coach Tech Fleet projects. At the end of the training, residents can add it to their resume and build a case study.
Learning Objectives
Learn how to coach others in Agile philosophies.
Enable teams to do their best Agile work.
Measure Agile team progress.
Start a Kanban or a Scrum process on teams.
Build continuous discovery, Google Design Sprint, or other Lean UX processes on teams.
Create deliverables for process creation and team agreements.
Deal with "product politics" at the business.
Evangelize user-centered design with business.
Reading Assignments
The following three books are considered required reading for this class. They are books you will keep on your shelf and utilize for your entire career. It’s important to read them in this class so that you understand the context of how we “bend and break the rules”. Read “Sprint” if you have to read one.
Gothelf, J., & Seiden, J. (2021). Lean UX: Creating great products with agile teams. O’Reilly Media. Retrieved on .
Knapp, J. (2021). Sprint. Penguin Books. Retrieved on .
Torres, T. (2021). Continuous Discovery Habits: Discover products that create customer value and business. Product Talk LLC. Retrieved on .
Curriculum
Week 1 - Introduction to Agile
Learn about Agile
Agile philosophies
Agile teamwork
Agile operations
The Google Design Sprint
Perform sprint work
Break the ice as a team
Determine cross-functional roles and responsibilities
Pick a discovery topic
Plan the first sprint
Week 2 - Google Design Sprint 1
Class-focused discussions
Perform sprint work as a team: Identify most important research questions, Build assumptions, Pick research method, Build test plan, Run research, Demo results, Retrospective, Plan the next sprint
Week 3 - Google Design Sprint 2
Class-focused discussions
Perform sprint work as a team: Identify most important research questions, Build assumptions, Pick research method, Build test plan, Run research, Demo results, Retrospective, Plan the next sprint
Week 4 - Google Design Sprint 3
Class-focused discussions
Perform sprint work as a team: Identify most important research questions, Build assumptions, Pick research method, Build test plan, Run research, Demo results, Retrospective, Plan the next sprint
Week 5 - Google Design Sprint 4
Class-focused discussions
Perform sprint work as a team: Identify most important research questions, Build assumptions, Pick research method, Build test plan, Run research, Demo results, Retrospective, Plan the next sprint