Masterclasses
Service Leadership Masterclass (May 2025)
2025
Costs
FREE
Taught by
Morgan Denner and Crystal Pugh
Starts
May 12, 2025
Ends
May 23, 2025
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Key Audiences
UX Design
UX Research
UX Writing
Product Owner
Product Manager
Project Manager
Summary
We see a lot of leaders in the world with different styles. Although there is no “right” way to lead, there are effective ways to help teams succeed.
Agile philosophies and methods rely on leaders to be Servant Leaders. When managing, it’s important not to tell teams how to work or what to do. Empowering teams to figure out their work creates better outcomes. All mature Agile teams have the psychological safety and Servant Leaders leading alongside them.
This discussion-based masterclass will teach you about the art of "servant leadership" on Agile cross-functional teams and how to be an apprentice, a lead, or a mentor on Tech Fleet teams as a Servant Leader.
Why Take This Class?
Learning Objectives
Understand how to lead and manage Agile teams.
Understand the difference between Servant Leadership and other leadership styles.
Understand how to apply Agile principles to day-to-day Servant Leadership challenges.