Product Operations, AKA, "How to Build a Work Process for UX and Dev Teams" is the centerpiece of any thriving Agile product team.

It's one thing to do the UX and development work. It's much more complex to enable the work as a whole on a team. The process is significant and can face a lot of barriers. People don't understand UX, they don't know how to speak the language of UX, and they may not believe in using its methods for building.

How does one navigate this on a team as an Agile product owner or product manager or UX'er?

To do this successfully, one must:

1. Navigating "product politics" on other teams

2. Agile coach

3. Evangelize UX practices to the business

4. Build UX processes on existing product teams

5. Work and negotiate with other teams

To be able to drive change or create new processes that are user-centered takes time and energy. "Product Operations" is an area that's not well known, it's niche, but is very important.

Product Operations covers the following areas:

• How to help teams become more Agile

• How to help the team become the best performing team possible

• How to build processes of work delivery on teams

• How to build standard ways of working

• How to best drive communication efforts on the team

This class is an intensive deep dive into product operations. Learn how to build a process for user-centered design on any Agile team in the world through the rigorous methods taught in the tech industry today.

This is a 4 week class, with lectures and working sessions each week.