Product Operations Masterclass (August 2025)
August
2025
Taught by
Morgan Denner
Costs
$50.00 USD
Starts
Jun 23, 2025
Ends
Jul 26, 2025
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Summary
Product Operations, AKA, "How to Build a Work Process for UX and Dev Teams" is the centerpiece of any thriving Agile product team.
It's one thing to do the UX and development work. It's much more complex to enable the work as a whole on a team. The process is significant and can face a lot of barriers. People don't understand UX, they don't know how to speak the language of UX, and they may not believe in using its methods for building.
How does one navigate this on a team as an Agile product owner or product manager or UX'er?
To do this successfully, one must:
Navigating "product politics" on other teams
Agile coach
Evangelize UX practices to the business
Build UX processes on existing product teams
Work and negotiate with other teams
To be able to drive change or create new processes that are user-centered takes time and energy. "Product Operations" is an area that's not well known, it's niche, but is very important.
Product Operations covers the following areas:
How to help teams become more Agile
How to help the team become the best performing team possible
How to build processes of work delivery on teams
How to build standard ways of working
How to best drive communication efforts on the team
This class is an intensive deep dive into product operations. Learn how to build a process for user-centered design on any Agile team in the world through the rigorous methods taught in the tech industry today.
This is a 4 week class, with lectures and working sessions each week.
Summary
Product Operations, AKA, "How to Build a Work Process for UX and Dev Teams" is the centerpiece of any thriving Agile product team.
It's one thing to do the UX and development work. It's much more complex to enable the work as a whole on a team. The process is significant and can face a lot of barriers. People don't understand UX, they don't know how to speak the language of UX, and they may not believe in using its methods for building.
How does one navigate this on a team as an Agile product owner or product manager or UX'er?
To do this successfully, one must:
Navigating "product politics" on other teams
Agile coach
Evangelize UX practices to the business
Build UX processes on existing product teams
Work and negotiate with other teams
To be able to drive change or create new processes that are user-centered takes time and energy. "Product Operations" is an area that's not well known, it's niche, but is very important.
Product Operations covers the following areas:
How to help teams become more Agile
How to help the team become the best performing team possible
How to build processes of work delivery on teams
How to build standard ways of working
How to best drive communication efforts on the team
This class is an intensive deep dive into product operations. Learn how to build a process for user-centered design on any Agile team in the world through the rigorous methods taught in the tech industry today.
This is a 4 week class, with lectures and working sessions each week.
Audiences
UX Design
UX Research
Product Owner
Product Manager
Project Manager
Week 1 - Celebrating the Agile Manifesto
Monday Lecture May 12 @ 4p PST / 7p EDT / 11p UTC
Tuesday Repeat Lecture May 13 @ 10a PST / 1p EDT / 5p UTC
Wednesday Working Session May 14 @ 4p PST / 7p EDT / 11p UTC
Saturday Working Session May 17 @ 10a PST / 1p EDT / 5p UTC
Week 2 - Operational Processes in Agile
Monday Lecture May 19 @ 4p PST / 7p EDT / 11p UTC
Tuesday Repeat Lecture May 20 @ 10a PST / 1p EDT / 5p UTC
Wednesday Working Session May 21 @ 4p PST / 7p EDT / 11p UTC
Saturday Working Session May 24 @ 10a PST / 1p EDT / 5p UTC
Week 3 - Building and Maturing Agile Teams
Monday Lecture May 26 @ 4p PST / 7p EDT / 11p UTC
Tuesday Repeat Lecture May 27 @ 10a PST / 1p EDT / 5p UTC
Wednesday Working Session May 28 @ 4p PST / 7p EDT / 11p UTC
Saturday Working Session May 31 @ 10a PST / 1p EDT / 5p UTC
Week 4 - Agile Team Deliverables Workshops (All Working Sessions)
Monday Working Session June 2 @ 4p PST / 7p EDT / 11p UTC
Tuesday Working Session June 3 @ 10a PST / 1p EDT / 5p UTC
Wednesday Working Session June 4 @ 4p PST / 7p EDT / 11p UTC
Saturday Working Session June 7 @ 10a PST / 1p EDT / 5p UTC
Week 5 - Being The Advocate for the Product Team and Users
Monday Lecture June 9 @ 4p PST / 7p EDT / 11p UTC
Tuesday Repeat Lecture June 10 @ 10a PST / 1p EDT / 5p UTC
Wednesday Working Session June 11 @ 4p PST / 7p EDT / 11p UTC
Saturday Working Session June 14 @ 10a PST / 1p EDT / 5p UTC
Coming soon