Product Operations Masterclass (February 2025)
$50.00 USD
Feb 10, 2025
Mar 15, 2025

Product Operations, AKA, "How to Build a Work Process for UX and Dev Teams" is the centerpiece of any thriving Agile product team.
It's one thing to do the UX and development work. It's much more complex to enable the work as a whole on a team. The process is significant and can face a lot of barriers. People don't understand UX, they don't know how to speak the language of UX, and they may not believe in using its methods for building.
How does one navigate this on a team as an Agile product owner or product manager or UX'er?
To do this successfully, one must:
Navigating "product politics" on other teams
Agile coach
Evangelize UX practices to the business
Build UX processes on existing product teams
Work and negotiate with other teams
To be able to drive change or create new processes that are user-centered takes time and energy. "Product Operations" is an area that's not well known, it's niche, but is very important.
Product Operations covers the following areas:
How to help teams become more Agile
How to help the team become the best performing team possible
How to build processes of work delivery on teams
How to build standard ways of working
How to best drive communication efforts on the team
This class is an intensive deep dive into product operations. Learn how to build a process for user-centered design on any Agile team in the world through the rigorous methods taught in the tech industry today.
This is a 4 week class, with lectures and working sessions each week.
Learn how to coach others in Agile philosophies.
Enable teams to do their best Agile work.
Measure Agile team progress.
Start a Kanban or a Scrum process on teams.
Build continuous discovery, Google Design Sprint, or other Lean UX processes on teams.
Create deliverables for process creation and team agreements.
Deal with "product politics" at the business.
Evangelize user-centered design with business.
Week 1 - Celebrating the Agile Manifesto - February 17th
Tuesday (because of Holiday on Monday) Lecture Feb 18th @ 6p PST / 9p EDT / 2a UTC
Wednesday Repeat Lecture Feb 19th @ 10a PST / 1p EDT / 6p UTC
Thursday Working Session Feb 20th @ 6p PST / 9p EDT / 2a UTC
Saturday Working Session Feb 22nd @ 10a PST / 1p EDT / 6p UTC
Week 2 - Operational Processes in Agile
Monday Lecture Feb 24th @ 6p PST / 9p EDT / 2a UTC
Wednesday Repeat Lecture Feb 26th @ 10a PST / 1p EDT / 6p UTC
Thursday Working Session Feb 27th @ 6p PST / 9p EDT / 2a UTC
Saturday Working Session Mar 1st @ 10a PST / 1p EDT / 6p UTC
Week 3 - Building and Maturing Agile Teams
Monday Lecture Mar 3rd @ 6p PST / 9p EDT / 2a UTC
Wednesday Repeat Lecture Mar 5th @ 10a PST / 1p EDT / 6p UTC
Thursday Working Session Mar 6th @ 6p PST / 9p EDT / 2a UTC
Saturday Working Session Mar 8th @ 10a PST / 1p EDT / 6p UTC
Week 4 - Agile Team Deliverables In Detail (All Working Sessions)
Monday Working Session Mar 10th @ 6p PST / 9p EDT / 2a UTC
Wednesday Working Session Mar 12th @ 10a PST / 1p EDT / 6p UTC
Thursday Working Session Mar 13th @ 6p PST / 9p EDT / 2a UTC
Saturday Working Session Mar 15th @ 10a PST / 1p EDT / 6p UTC
Week 5 - Being The Advocate for the Product Team and Users
Monday Lecture Mar 17th @ 6p PST / 9p EDT / 2a UTC
Wednesday Repeat Lecture Mar 19th @ 10a PST / 1p EDT / 6p UTC
Thursday Working Session Mar 20th @ 6p PST / 9p EDT / 2a UTC
Saturday Working Session Mar 22nd @ 10a PST / 1p EDT / 6p UTC
Registration Closed